# Tamra

> Tamra is a business platform (invoicing, purchasing, books, inventory, people) for companies in the UAE and beyond. This file lists the public user guide for AI assistants.

## Guide

- [Start here](https://www.tamraerp.com/docs/start-here.html): Signing in, finding your way around, and the three ideas that make everything else in Tamra simple.
- [Setting up a company](https://www.tamraerp.com/docs/setting-up-a-company.html): The company profile, branding and print templates, tax and country packs, users and roles, numbering, default accounts, exchange rates — everything an administrator sets once so the rest of the app behaves.
- [Customers and vendors](https://www.tamraerp.com/docs/customers-and-vendors.html): Partner records — who you sell to and buy from — their terms, credit, currency and price list, their statements, aging and history, and how they're shared across a group.
- [Products and pricing](https://www.tamraerp.com/docs/products-and-pricing.html): Product records — stockable, consumable and service items, units, taxes, costing and reorder rules — and price lists with customer, category and volume rules, and how Tamra decides a line's price.
- [Selling](https://www.tamraerp.com/docs/selling.html): The sales journey from quotation to sales order, delivery and invoice — every status, every button, sending and printing, recurring invoices, and the reports that show how sales are going.
- [Invoices in depth](https://www.tamraerp.com/docs/invoices-in-depth.html): Beyond the everyday invoice — advances and deposits the tax-compliant way, credit notes and refunds, e-invoicing, foreign currency, intercompany invoices, opening balances, and undoing things without breaking the trail.
- [Getting paid](https://www.tamraerp.com/docs/getting-paid.html): Recording customer payments, advances, credit notes, and letting customers pay by card online — and how each of them lands in your books.
- [The Customer Portal](https://www.tamraerp.com/docs/customer-portal.html): A private page for each customer — their invoices, statement and documents, a conversation with you, quotation approvals, and paying online — opened from a link, with no account to create.
- [Buying](https://www.tamraerp.com/docs/buying.html): The purchase journey — requests for quotation, purchase orders, receipts, vendor bills with three-way match and landed cost, debit notes, vendor advances, and paying bills in one run.
- [Money in the bank](https://www.tamraerp.com/docs/money-in-the-bank.html): Bank and cash accounts, entering or importing statements, the reconciliation workbench — matching, applying payments, transfers, foreign currency, advances, bank charges, unmatching — and closing and reopening periods.
- [Books](https://www.tamraerp.com/docs/books.html): The accounting behind everything — journal entries, the chart of accounts, ledgers and aging, the financial reports, fixed assets and depreciation, the VAT return, budgets, multi-currency, the audit trail, and closing periods.
- [Expenses](https://www.tamraerp.com/docs/expenses.html): Employee expense claims — reading receipts into a claim, mileage, projects and customers, billing claims to customers, submitting, the category rules, who approves and who sees what, reimbursing by bank, from a cash advance or with the salary, correcting a posted claim, the reports, and how claims reach the books and the bank.
- [Inventory](https://www.tamraerp.com/docs/inventory.html): Warehouses and locations, what's on hand, receipts, deliveries, returns, internal transfers, adjustments and counts, lots and serial numbers, reorder rules, the fulfilment queue, how stock is valued, and the stock health check.
- [Manufacturing](https://www.tamraerp.com/docs/manufacturing.html): Bills of materials with their cost and what the stock can build, routings and work centres, manufacturing orders and the shop floor, unbuilding finished goods built by mistake, the dashboard, material planning (MRP), capacity, subcontracting, and how a finished product gets its cost.
- [Maintenance (MRO)](https://www.tamraerp.com/docs/maintenance.html): The equipment register, spare parts, withdrawing parts from stock against equipment, and what maintenance costs.
- [Projects and timesheets](https://www.tamraerp.com/docs/projects.html): Projects with budgets and billing types, tasks and the Gantt view, timesheets, milestones, invoicing time and materials, and the project's own channel.
- [CRM](https://www.tamraerp.com/docs/crm.html): Leads and how they become customers, deals through the pipeline with board, table, timeline and calendar views, activities and next steps, and the numbers a sales manager watches.
- [Point of sale](https://www.tamraerp.com/docs/point-of-sale.html): Setting up terminals and payment methods, cashier sessions with floats and Z-reports, ringing sales and refunds on the terminal, and how a day at the till reaches the books.
- [People — HR and payroll](https://www.tamraerp.com/docs/people.html): Employees, contracts, departments and positions, attendance and leave with approvals, and payroll — cycles, components, structures, salaries, runs, WPS files — with the country rules that come with your pack.
- [Working together](https://www.tamraerp.com/docs/working-together.html): Scribe pages and databases with live numbers from the books, the Documents library and e-signatures, Chat teams and channels, the Calendar, Helpdesk tickets, notifications, and Eagle — the assistant that answers from your data and this guide.
- [Documents](https://www.tamraerp.com/docs/documents.html): The Library — colour folders, search that reads inside PDFs, expiry dates that remind you, versions, private folders, share links, sending files to a customer, and getting a document signed.
- [Tamra on your phone](https://www.tamraerp.com/docs/tamra-on-your-phone.html): Installing the app, finding your way, the phone home with money and approvals, team chat, the CRM pipeline, statements, documents and partners on the go, receipts from the camera, reminders, Settings on the phone, Android's Back gesture, and what stays on the desktop.
- [Reference](https://www.tamraerp.com/docs/reference.html): The glossary, every document status explained in one place, keyboard shortcuts, the numbering prefixes, and the questions the support desk hears most.
- [What's new](https://www.tamraerp.com/docs/whats-new.html): What changed for you in each release, in plain words — newest first.

## Whole guide

- [tamra-guide.md](https://www.tamraerp.com/docs/tamra-guide.md): all chapters in one markdown file